1.1 Curnance is a financial technology services company that provides ease of exchange and withdrawal of currency and other exchange instruments for the African and global market.
1.2 The Client, the creation of an Account, accepts that Curnance will render the Services to the Client per the terms of the Agreement.
2 APPOINTMENT AS SERVICE PROVIDER
2.1 With effect from the Start Date and subject to the terms of this Agreement, the Client is granted access to Curnance’s Software and will be provided with the Services in terms of this Agreement.
2.2 By using Curnance’s Software and initiating fintech deposits or withdrawals, the Client agrees to this Agreement and will comply with these terms.
IT IS THE CLIENT'S RESPONSIBILITY TO READ AND UNDERSTAND THIS AGREEMENT.
3 TERM AND TERMINATION
3.1 Term: This Agreement shall be effective so long as the Client's Account remains active.
3.2 Termination at instance of Client: This Agreement may be terminated by the Client by suspending or deleting their Account.
3.3 Termination at instance of Curnance: This Agreement may be terminated by Curnance on notice.
3.4 Termination at the instance of a breach of this Agreement: Either Party may terminate this Agreement in terms of clause 9 of this Agreement..
4 TERMS OF SERVICE
4.1 Access and Use Rights: Subject to the terms and conditions of this Agreement, and the Client’s compliance with such terms and conditions, Curnance grants the Client a limited, global, nontransferable, non-exclusive right to access and use the Software for the duration of the term of this Agreement.Software for the duration of the term of this Agreement.
4.2 Updates or Discontinuation: The Client agrees that its decision to subscribe to the Software is not contingent on the delivery of any future functional features, or dependant on any oral or written comment by Curnance regarding the future functional features of the Software. The Client further acknowledges that Curnance may in its sole discretion and without prior notice, update the Software and Services contemplated in this Agreement from time to time.
4.3 Services offered to the Client As part of ensuring the Client’s successful use and benefit of the Software, Curnance shall provide the following Services to the Client for as long as this Agreement remains binding between the Parties:
4.3.1 Curnance shall ensure that the Client’s Data is backed-up every 30 minutes so long as this Agreement is active and;
4.3.2 Curnance shall provide technical support to the Client during business hours by means of electronic mail.
4.3.3 Curnance shall provide technical support to the Client during business hours by means of electronic mail.
4.4 Customer Privacy Policy: Curnance shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, 'personal information' shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be accessed on: https://www.justice.gov.za/legislation/acts/2000-002.pdf.
4.5 Payment options accepted: Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Curnance bank account, the detail of which will be provided on request.
4.6 Card acquiring and security: Card transactions will be acquired for Curnance via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
4.7 Customer details separate from card details:Customer details will be stored by (Your Company) separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.
4.8 Merchant Outlet country and transaction currency: The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
4.9 Responsibility: Curnance takes responsibility for all aspects relating to the transactions done on this website, customer service and support, and dispute resolution.
4.10 Return and Refunds policy: The immediate provision of funds by Curnance is subject to availability. In cases of unavailability, Curnance will refund the client in full within 7 working days. Cancellation of orders by the client will attract a 5% administration fee.
4.11 Country of domicile: This website is governed by the laws of South Africa and Curnance chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 1356 Giants Castle Avenue, Bergbron, Randburg, 1709.
4.12 Variation: Curnance may, in its sole discretion, change this agreement or any part thereof at any time without notice.
4.13 Company Information: This website is run by Curnance Pty Ltd, a private company based in South Africa trading as Curnance and with registration number 2021/688152/07.
